• Patrick Norris

39. THE INFLUENCER - Joyce Hill - A Crash Course in Emotional Intelligence and Feedback – Part 2




Welcome to Episode #39 of the Red Ink Revival Leadership Podcast. Today we are in episode #39 with my friend, Joyce Hill. She has served in multiple Fortune 500 companies as their Organizational Director. Her career has taken her into the C-suites of Sprint Telecommunications, State Street, H&R Block and Chrysler Financial. After years in the marketplace she took her experience and expertise into the classroom as an adjunct University professor. Our conversation today is titled, “A Crash Course in Emotional Intelligence and Feedback – Part 2 of 2”

In today’s episode, a continuation of episode #35, we talk through what emotional intelligence IS and its four domains of self-awareness, self-management, social awareness, and relationship management. We talk about the benefits of developing it as a leader and the costs if we don’t develop it. We share how hard skills (like technical abilities, specialized knowledge, administrative expertise, etc.) are great, but soft skills (like communication, teamwork, adaptability, etc.) will multiply your success. Joyce teaches us HOW to develop our emotional intelligence muscles, and how to know we are growing. Our conversation goes to, as leaders - coaching others, leading them in their own improvement around emotional intelligence. This is a must for all people desiring to grow and to change the culture of their organizations, or even leading in their homes. You are going to really enjoy this inspiring, insightful and energizing show.


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Edited and produced by Evan (Emac) McAlister.

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